Terms and Conditions

1. Company Information

This website is operated by Valencora Group SL, a company registered in Spain with its registered office at Av Maisonnave 41 Es:1 Pl:03 Pt:01, 03003 Alicante, and VAT number ESB75468900.

If you have any questions, you can contact us at:
📧 orders@valencora.com

2. Use of the Website

Our website is intended to provide information about our company, our products, and how to get in touch with us. We do not sell products directly through the website. Orders are placed and processed through direct communication by email.

3. Product Information

We specialize in the distribution of fast-moving consumer goods (FMCG). While we do our best to keep all product descriptions and information up to date, we reserve the right to make changes to product details, availability, or pricing without notice.

4. Ordering and Delivery

All orders must be placed via email. Once we receive your order, we will confirm availability, pricing, and delivery timing via email.
We aim to fulfill and deliver orders as quickly as possible. Delivery timelines may vary depending on location and order size.

We do not offer pickup or storage at our facilities.

5. Intellectual Property

All content on this website — including text, images, logos, and graphics — is the property of Valencora Group SL and may not be copied, reproduced, or used without written permission.

6. Limitation of Liability

We do our best to ensure the accuracy and availability of this website. However, Valencora Group SL is not liable for any direct or indirect damages resulting from the use or inability to use the website or from any information provided herein.

7. Privacy

We handle all data provided to us in accordance with the European General Data Protection Regulation (GDPR). For more details, please refer to our Privacy Policy.

8. Governing Law

These terms shall be governed by and interpreted in accordance with the laws of Spain. Any disputes shall be subject to the exclusive jurisdiction of the courts of Alicante, Spain.